Airline & Airplane Injury Lawyers

At Carter Capner Law, we handle claims for a wide range of aircraft & airline accidents including those involving light aircraft, helicopters, charter flights, commuter aircraft, balloons and airlines. Our Airline & Airplane Injury Lawyers conduct aviation claims for aircraft accidents anywhere in most places across the world. We act for pilots, passengers and aviation employees so in each case you can get the payout or compensation you deserve.

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What to do if you have been injured in an airplane or on an airline?

Whether you are flying commercially (domestic or international), privately or on a recreational flight, aircraft injuries can seriously affect your physical, emotional and financial well-being.

Our Airline & Airplane Injury Lawyers at Carter Capner Law conducts compensation claims for a wide range of aircraft accidents. Aircraft claims and aviation claims are conducted for:

Specialist pilot- litigator on our team

You will be represented in your claim by Airline & Airplane Injury Lawyers with technical knowledge of aircraft operation and is himself a qualified pilot and a specialist in injury compensation litigation.


Entitlement to damages depends on when and how your injury occurred and the nature of the aircraft operation. During our initial discussion, our Airline & Airplane Injury Lawyers will ask some simple questions with you relating to the accident and your injuries, including:

  • how the accident occurred and who might potentially be at fault;
  • the extent of your injury;
  • civil liability issues;
  • the purpose of the flight and your itinerary;
  • employment status and medical history.

Light aircraft accidents

We are reliant on light aircraft transport to and from far-flung destinations. Accidents can be caused by a variety of factors regardless of whether the operation is private or commercial. Our team is familiar with the operational characteristics of most light aircraft and the conditions on the ground at most regional and remote destinations.


The ever-increasing use of helicopters in tourism, medical evacuation, oil & gas, mining and electricity transmission means that rotary-wing transport passenger movements are likewise on the increase. Our aircraft & airline accident injury compensation team can advise you quickly in relation to helicopter accident liability and compensation recovery.

Commuter aircraft

Commuter air transport is a hard-working sector of the aviation industry and accounts for its fair share of aircraft accidents. Our aircraft & airline accident injury compensation team has deep industry knowledge of the operational demands on pilots and operators in this area and the decisions made that can lead to mishaps.


Special rules govern airline accident injury compensation. Our service terms ensure that you are represented by a lawyer experienced in airline accident injury compensation and with a global network of accident investigators and aviation experts. For international accidents, we work with lawyers in the USA, Europe and elsewhere to ensure the best forum for damages assessment is selected.


Balloon tours are exciting and offer spectacular views at remarkable locations. In 99% of cases the flight is a thrill and the exhilaration is like nothing you have ever before experienced.  Our aircraft & airline accident injury compensation team has the experience and knowledge of all the technical and regulatory aspects of balloon operations and can assist in the unlikely event a passenger injury occurs. Contact our team for prompt and reliable advice.

Cabin injuries

Airlines may be responsible for injuries caused to passengers by the conduct of other passengers and aircraft cabin incidents eg baggage drops. Contact our aircraft & airline accident injury compensation team for prompt and reliable advice with regards to any cabin injury you sustain.

Airport injuries

Airlines can be responsible for injuries resulting from accidents in the course of passenger embarkation and disembarkation. If your injury occurred inside the airport terminal, our team could assess whether it qualifies for airline compensation having regard to where exactly it happened.

Aircraft & Airline accidents in Japan

Explore our comprehensive guide on aircraft accidents in Japan, where Carter Capner Law offers expert insights and legal assistance for victims of airline and aircraft accidents, ensuring you understand your rights and the steps to claim compensation.

Aviation-qualified Airline & Airplane Injury Lawyers can help

Your rights in relation to aircraft accident injury compensation include the right to choose Airline & Airplane Injury Lawyers with deep industry knowledge and specialist litigation skills, and technical aviation knowledge.

Call or email today to get expert advice from the Airline & Airplane Injury Lawyers at Carter Capner Law.


Schedule your no-obligation initial consultation

At our initial consultation, we can give you more information about the claim process and chat with you about the viability of your insurance or compensation claim. Our Airline & Airplane Injury Lawyers will also confirm your eligibility for no win no fee terms to pursue your case.


What if I reside in another country?

We help aircraft & airline injury victims recover compensation for their injuries received anywhere in the world.

We have represented clients in the USA, UK, Australia, South-East Asia, India, the Middle East, South America, Japan and North Asia.

Our Airline & Airplane Injury Lawyers liaise with your treating medical specialists to assess your rehabilitation needs and to assess future impairment and loss of future income-earning capacity. This is usually done by having our medical specialists – who we retain to pursue the claim – talk to your medical specialists by video conference.

In some cases, Our Airline & Airplane Injury Lawyers will bring our medical specialists to you for a physical examination.


Investigation & gathering evidence

Our Airline & Airplane Injury Lawyers will then gather evidence, obtain reports from medical providers, travel coordinators and police and other authorities where the accident happened. Our Airline & Airplane Injury Lawyers will also investigate your injuries so we can understand clearly how the injury will/has impacted your home life and at work.


Claim settlement or court proceedings

Our services include comprehensive negotiations with the insurers for at-fault parties with a view to ensuring you recover the compensation to which you are entitled.

In many instances, claims can be resolved without the need for court proceedings.

Speak to our Airplane Injury Lawyers today to discuss about claim settlement out of court.

Rapid advice available for these and similar aviation accidents

Successful Gear-Up Landing of Beechcraft B200 Super King Air at Newcastle Airport, NSW – Australia
A Beechcraft B200 Super King Air performed a successful gear-up landing at Newcastle Airport after experiencing undercarriage problems, with all occupants safe and no injuries reported.
Floatplane Collision with Tour Boat at Horizontal Falls, Kimberley – Australia
A floatplane crashed into a tour boat during an attempted takeoff at Horizontal Falls, highlighting safety concerns at the Kimberley tourist hotspot.
Cabin Crew Member Seriously Injured Due to Turbulence Near Brisbane International Airport, QLD – Australia
A serious injury was reported among the cabin crew of a Boeing 737-800 due to turbulence near Brisbane, highlighting the unexpected dangers of air travel.
Tragic Glider Crash at Mount Beauty Airport Claims Two Lives, VIC – Australia
A tragic glider crash at Mount Beauty Airport resulted in the deaths of two occupants, shocking the local community and prompting an investigation into the incident.
Serious Injury in de Havilland Canada DHC-1 Chipmunk Crash at Jandakot Airport, WA – Australia
A de Havilland Canada DHC-1 Chipmunk crashed during takeoff at Jandakot Airport, resulting in serious injuries to the pilot and substantial damage to the aircraft.

How much insurance or compensation will I receive for my aircraft or airline injury claim?

This depends on the quality of your evidence, the quality of your Airline & Airplane Injury Lawyers’ investigation of the accident and the evidence you have a lawyer present in relation to loss of income earning capacity in the future.

Someone whose injury has had a significant effect on their quality of life (work, psychological, physical) is entitled to more substantial compensation than someone whose injury has had a minor impact on their life.

The amount of compensation also is determined by:

  • General damages (loss of enjoyment in life due to suffering);
  • Out-of-pocket expenses (medical bills, rehabilitation costs);
  • Any loss of income and superannuation contributions;
  • Paid and unpaid recuperative assistance;
  • Ruined holiday loss;
  • Holiday disappointment;
  • Potential medical or personal care costs that are likely to occur due to the injury; and
  • The interest from the loss of earnings.

What determines the success of a compensation claim in an airline or charter operation?

Your entitlement to damages will depend on the nature of the aircraft or airline operation through which you are injured and how the injury occurred.

The time limit for commencement of court proceedings for domestic and international claims as well as most charter and commercial transport is typically two years from the date of the accident. Failing to claim within this timeframe could mean you forfeit your right to compensation.

Speak to our Aircraft & Airplane Injury Lawyers today to discuss time limits and constraints.

Am I entitled to compensation if I was injured at the airport?

Passengers injured at airports can be subject to special compensation rules and jurisdictional issues.

Passengers are entitled to injury compensation for accidents that occur in airport terminals, during transfers, embarking and disembarking.

Other injuries anywhere inside a terminal may be compensable, eg:

  • Trips and falls – Airports have a duty of care to maintain high safety standards for passengers. This includes keeping walkways clear of hazards
  • Crushed extremities – The use of conveyor belts and other types of machinery in airports can put the public and staff members at risk of injury

Our Airline & Airplane Injury Lawyers can help airport employees and travellers who have sustained injuries in an airport terminal.

The time limit for commencement of court proceedings for domestic and international claims as well as most charter and commercial transport is two years from the date of the accident.

Am I entitled to compensation for in-flight injuries?

International airline passengers are subject to multi-national conventions. Different rules apply to domestic airlines. Surviving family members have compensation rights in the case of fatalities.

Compensation is also dependent on the injury being the result of an ‘accident’ – this means it needs to have been initiated by causes external to the passenger.

In-flight injuries include turbulence, carry-on luggage drops, trolley rams and unruly passengers.

Claims are conducted worldwide.

What about injuries resulting from a light aircraft accident?

Accidents and light aircraft can because by pilot error, weather conditions, mechanical issues, landing ground defects and other relevant factors.

If you have suffered an injury in a light aircraft accident is always worthwhile contacting Aircraft & Airplane Injury Lawyers to investigate your entitlement to compensation.

Do special rules apply in relation to helicopter scenic flights?

All scenic flights whether by helicopter or by light aircraft are considered to be commercial transport in respect of which special liability compensation rules apply.

Contact our Airline & Airplane Injury Lawyers will for advice as soon as possible.

Am I entitled to compensation if my baggage is lost, damaged, or delayed?

Air carriage law imposes special rules relating to claims for delayed, lost and damaged cargo, checked baggage and cabin baggage. Liability limits and particular time limits apply.

Our Airline & Airplane Injury Lawyers can provide you with advice on how to recover the cost of lost or damaged luggage.

How are damages assessed for travel injury compensation claims?

You should keep health, medical and income records for the periods before and after the accident. Receipts, documents, tickets etc, must also be retained.

To assist your Airline & Airplane Injury Lawyers with the investigation, it is important to try to do the following:

  • Make notes of your recollection of all events relevant to the accident
  • Record names and addresses of witnesses
  • Take photos and video of the place where you were injured. “A picture tells a thousand words”. Sketches are also helpful
  • Take photos and video of any product, equipment or object that injured you
  • Take photos of your injuries
  • Keep any defective product which caused an injury
  • Keep details of your absences from work caused by the injury
  • Make a list of visits to doctors, physiotherapists, chiropractors etc, for treatment and follow-up visits
  • Keep all invoices and receipts for medical, chemist etc. expenses
  • Record details of assistance provided by friends and family members
  • Collect contractual records
  • Collect documents showing your loss of earnings and earning capacity, including wage slips, group certificates, income tax returns (for six years prior to the accident and each year after), references and resumes

Is my claim worthwhile?

Whether your claim is worthwhile depends on the seriousness of your injury and how that affects your employment and lifestyle.

Some claims are not worthwhile such as those for trivial injuries where there is no insurer or the party at fault does not demonstrate significant assets against which a judgment can be enforced.

If you are not sure if your compensation claim is worthwhile, please contact us, and our Airline & Airplane Injury Lawyers will help assess your needs and eligibility for our no-win no-fee service.

Our Aircraft & Airplane Injury Lawyers offer specially tailored services in connection with severe brain injury and spinal injury accidents for children and adults to help formulate comprehensive loss statements that include individualised damages components that make up multi-million dollar claims.

What are the fees for compensation claim for airline accidents?

It is essential to always speak to an expert Airline & Airplane Injury Lawyers about your situation. Your financial position should not prevent you from seeking legal advice in regard to the injury you suffered that you are ‘not-at-fault’ for.

Medical bills and taking time off work or even worse, potentially not being able to return to work can be costly. Carter Capner Law offers a ‘no win no fee’ service in many cases.

We service all of Australia in relation to travel and holiday injuries including injuries occurring overseas.

Types of injuries that can occur during an aviation accident?

Whether you were flying commercially (domestic or international), privately or on a recreational flight, aircraft injuries can seriously affect your physical, emotional and financial wellbeing. We can help you pursue damages for various injuries, including:

Head and brain injury.

Spinal and neck injury.

Shoulder injuries.

Ankle, knee and wrist injury.

Upper and lower limb injuries.


Soft tissue injury.

Shock, anxiety and depression.

The CCL method

Our Airline & Airplane Injury Lawyers will quickly review the circumstances of your case to determine your prospects of a successful personal injury claim. And once we have approved your case the claim process can be promptly started following the CCL method


Assemble the initial information you are able to provide

Proper case preparation demands meticulous attention to detail. That’s why right from the start, we collect all the facts and continuously verify them with you and other sources. Constant updates to your comprehensive statement will ensure everyone – you, us, medical specialists and barristers – stay precisely on the same page.


Prepare initiating Claim Notice.

Once sufficient facts have been collected and the identity of the at-fault party confirmed, and initial Claim Notice can be completed in a way that persuasively asserts the basis and extent of your compensation request.


Keep collecting the facts.

Diligent claim preparation requires a comprehensive understanding of your medical income and employment histories. Our Airline & Airplane Injury Lawyers will obtain records from accident related treatment provided as well as from health professionals who have treated you for any prior conditions. Employment and income records asked also be collected and diligently examined .


Medical investigation of injury.

The extent of accident related injury must be independently verified by medical experts. Because compensation is paid for the permanent effects from an injury, specialist medical assessment is deferred until 9 – 12 months post injury. We’ll arrange examinations with appropriate specialists and the insurer of the at-fault party is entitled also to have you examined by its specialists.



Once all information has been collected and medical specialist reports obtained, our Airline & Airplane Injury Lawyers will carefully formulate the “damages” components of your claim demand. The CCL Method requires that every component – general damages, lost wages, expenses you have incurred, the value of past and future domestic care and the value of loss of future earning capacity – is based on authoritative evidence.



After the insurer has considered your damages ask, a settlement conference is arranged to attempt to negotiate a resolution. Although informal, the success of the conference depends on the extent of preparation that has gone before it. Offers will be exchanged and if the insurer is being reasonable, the conference offers a good opportunity to finalise the claim.


Settlement not reached: heading to court

If you are unable to reach an agreement within 60 days after the conference, a Claim and Statement of Claim must be filed in court in relation to your accident. The defendant may then file a Defence and the court process then continues until the dispute is listed for a trial where witnesses are called to give oral evidence and a judge makes a final determination.

What expenses does Carter Capner Law cover for you under its aircraft & airline injury compensation No-win No-fee terms?

Carter Capner Law's No-Win No-Fee terms affords fairness to those seeking compensation for personal injury including loss of income and future loss of income earning capacity. No-Win No-Fee - sometimes called "no-win, no-charge" and "no-win no-pay," allows legal representation to a level equivalent to that of the insurance company that will be resisting your payout. Essentially No-Win No-Fee terms provide that fees and case expenses are only payable when the claim is finalised and only if it is successful.

  • Court Filing Fees

  • Medical specialist consultation & report fees

  • Medical records collection fees

  • Expert report fees

  • Claim investigation

  • Barristers

    Our Airline & Airplane Injury Lawyers will secure the services of a barrister who will also offer No-Win No-Fee terms

  • Document production

  • Police Report Fees

  • Government agency search fees

  • Freight & courier

  • Office charges

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