Get Carter Capner working for you

For compensation, work with a law firm that has a long history of helping Queenslanders, three offices extending across the city of Brisbane and services all of Queensland.

UNDECIDED on which law firm will work best for you or wanting a second opinion? Get Carter Capner Law working for you!

The CCL method

Our compensation lawyers will quickly review the circumstances of your case to determine your prospects of a successful insurance payout claim. And once we have approved your case the claim process can be promptly started following the CCL method.

Assemble the initial information you are able to provide

Proper case preparation demands meticulous attention to detail. That's why right from the start, we collect all the facts and continuously verify them with you and other sources. Constant updates to this comprehensive record ensures everyone - you, us, medical specialists and barristers - stay precisely on the same page.

Prepare initiating Claim Notice.

Once sufficient facts have been collected and the identity of all parties is confirmed, an initial compensation demand can be completed in a way that persuasively asserts the basis and extent of your compensation request.

Keep collecting the facts.

Diligent claim preparation requires a comprehensive understanding of your medical income and employment histories. We will obtain records from accident related treatment provided as well as from health professionals who have treated you for any prior conditions. Employment and income records asked also be collected and diligently examined .

Medical investigation of injury.

The extent of accident related injury must be independently verified by medical experts. Compensation is paid for the permanent effects from your condition. We'll arrange examinations with appropriate specialists and the insurer may also be entitled also to have you examined by its specialists.

Formulation

Once all information has been collected and medical specialist reports obtained, we will carefully formulate the amount of your claim demand. The CCL Method requires that every component is based on authoritative evidence.

Negotiation

After the insurer has considered your damages demand, a settlement conference is arranged to attempt to negotiate a resolution. Although informal, the success of the conference depends on the extent of preparation that has gone before it. Offers will be exchanged and if the insurer is being reasonable, the conference offers a good opportunity to finalise the claim.

Our Mission

Our mission is to empower our community and clients with an authoritative legal voice in confrontations with powerful insurance companies and big corporations.

We all “own” the customer experience of all clients.

Our Vision

Our vision is one of leadership on civil justice issues to give our community and clients the leg up that our depth of legal knowledge can provide.

Our lawyers are at the forefront of compensation recovery legal issues and practice. Our experience gives us a deep understanding of the adversity our clients face and how it impacts your psychological and economic well-being.

We do everything it takes to is key to deliver a successful outcome and make the legal process as transparent and stress-free as possible.

Our Values

Our technical knowledge and continuous learning sets us apart.

Our meticulous hard work and originality ensures excellent outcomes.

Our commitment to social advocacy and community support puts us at the forefront of the fight for fairness in civil justice outcomes.

Our critical thinking-ahead on all of our actions creates efficiency and opens up out-of-the-ordinary solutions.

We do what we say and take responsibility for what is expected of us.

We all "own" the customer experience of all clients.

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