Visitors to Australia Injury Claims

International tourists and visitors to Australia have the same injury compensation rights as local residents. Our visitors to Australia injury lawyers are experienced in representing visitors from other nations injured as a result of a motor vehicle accident, recreational accident, work accident and other mishaps anywhere in Australia.

Do you have a claim?

Check to see if you are entitled to compensation. If you have a question, please get in touch with our Visitors to Australia Injury Lawyers.

Do you have a potential Injury Compensation Claim?

Make an enquiry

What to do if you have been injured while visiting Australia?

Accidents can happen anytime and anywhere when travelling – aboard aircraft, at airports, hotels, holiday rentals, resorts, on the road or when travelling by sea.

No matter what the injury is and where it happened, Carter Capner Laws’ Visitors to Australia Injury Lawyers can help with a compensation claim for an injury caused by someone else’s negligence.

Motor accidents, recreational injuries, and falls at a hotel, holiday rental, or resort during overseas travel are far too common. An expert travel accident injury compensation lawyer can assist you in claiming for injuries that you suffered, including:

  • Motor vehicle accidents
  • Watersport and recreational accidents;
  • Inadequate security, terrorism and assault;
  • Falls from balconies, decks and bridges.

Our Visitors to Australia Injury Lawyers will investigate the accident and conduct your claim on a No Win, No Fee basis with the confidence to take on your claim charging no upfront fees and only getting paid on success.

Our service terms ensure you are kept informed all the way and that our people are always available to address concerns. Industry-leading technology ensures claims are conducted promptly, efficiently and at a lower cost.

Call or email today to get expert advice from our Visitors to Australia Injury Lawyers at Carter Capner Law.


Schedule your no-obligation initial consultation

At our initial consultation, our Visitors to Australia Injury Lawyers can give you more information about the claim process and discuss the viability of your insurance or compensation claim. We will also confirm your eligibility for no win no fee terms to pursue your case.


What if I have returned home after the injury?

If you’re injured in Australia, it doesn’t matter if you return to your home country. Our Visitors to Australia Injury Lawyers help injury victims recover compensation for their injuries received in Australia after repatriation to the USA, UK, South-East Asia, India, The Middle East, South America, Japan and North Asia.

We liaise with your treating medical specialists to assess your rehabilitation needs and to assess future impairment and loss of future income earning capacity.

This is usually done by having our medical specialists here – who we retain to pursue the claim – talk to your medical specialists by video conference.

In many cases, we will bring our medical specialists to you for a physical examination. In most cases


Investigation & gathering evidence

Our Visitors to Australia Injury Lawyers will then gather evidence obtain reports from medical providers, travel coordinators and, police and other authorities where the accident happened.

Our Visitors to Australia Injury Lawyers will also investigate your injuries so we can understand clearly how the injury will/has impacted your home life and at work.


Claim settlement or court proceedings?

Our services include comprehensive negotiations with the insurers and, in the case of compensation claims, for at-fault parties with a view to ensuring you recover the payout or compensation to which you are entitled.

In many instances, claims can be resolved without the need for court proceedings.

How much compensation will I receive for my travel injury claim?

This depends on the extent of fault on the part of the service provider, the quality of your Visitors to Australia Injury Lawyers’ investigation of the accident, the loss of income evidence assembled by your lawyer and the relationship between the injuries and your current symptoms.

If someone whose injury has had a significant effect on their quality of life (work, psychological, physical) is entitled to more substantial compensation than someone whose injury has had a minor impact on their lives.

As is the case in other situations, the right to claim damages for injury depends on the circumstances and the elements proved, including fault and causation.

The amount of compensation also is determined by the following:

  • General damages (loss of enjoyment in life due to suffering);
  • Out-of-pocket expenses (medical bills, rehabilitation costs);
  • Any loss of income and superannuation contributions;
  • Paid and unpaid recuperative assistance;
  • Ruined holiday loss;
  • Holiday disappointment;
  • Potential medical or personal care costs that is likely to occur due to the injury; and
  • The interest from the loss of earnings.

Do special rules relate to motor accident injury compensation claims?

Yes, prompt notification to the police is essential.

You should also seek prompt medical treatment so a medical certificate can be obtained.

Claim notification must be done swiftly.

Contact our Visitors to Australia Injury Lawyers as soon as possible after obtaining medical treatment for your injuries.

For overseas injuries, does overseas law apply?

Who is at fault for your injury will be determined under the law of Australia.

The extent of your damages will depend on the circumstances prevailing in your home country, but again the law of Australia predominantly applies.

It will be necessary for our Visitors to Australia Injury Lawyers to extensively liaise with overseas counterparts on many aspects of these types of claims.

Will I be able to communicate in my language?

Yes. We have foreign-language expertise among our personnel. In other cases, we recruit qualified interpreters and translators to ensure the thorough preparation of your claim.

What’s my chance of a successful claim?

Every situation is different. Our Visitors to Australia Injury Lawyers need to consider the following carefully:

  • how the accident occurred;
  • who was potentially at fault;
  • the extent to which the accident is related to your current symptoms; and many other things.

What can I do to improve my prospects of injury compensation recovery?

You should keep medical and employment records from before and after the accident. Also, keep all paperwork relating to expenses.

To assist your Visitors to Australia Injury Lawyers with the investigation, it is important to try to do the following:

  • Make notes of your recollection of all events relevant to the accident
  • Record names and addresses of witnesses
  • Take photos and video of the place where you were injured. “A picture tells a thousand words”. Sketches are also helpful
  • Take photos and video of any product, equipment or object that injured you
  • Take photos of your injuries
  • Keep any defective product which caused an injury
  • Keep details of your absences from work caused by the injury
  • Make a list of visits to doctors, physiotherapists, chiropractors etc, for treatment and follow-up visits
  • Keep all invoices and receipts for medical, chemist etc. expenses
  • Record details of assistance provided by friends and family members
  • Collect contractual records
  • Collect documents showing your loss of earnings and earning capacity, including wage slips, group certificates, income tax returns (for six years prior to the accident and each year after), references and resumes

Is my claim worthwhile?

Whether your claim is worthwhile depends on the seriousness of your injury and how that affects your employment and lifestyle.

Some claims are not worthwhile such as those for trivial injuries where there is no insurer or the party at fault does not demonstrate significant assets against which a judgment can be enforced.

If you are not sure if your compensation claim is worthwhile. Please contact our Visitors to Australia Injury Lawyers.

We will help assess your needs and eligibility for our no-win no-fee service.

Carter Capner Law offers specially tailored services in connection with severe brain injury and spinal injury accidents for children and adults to help formulate comprehensive loss statements that include individualised damages components that make up multi-million dollar claims.

What are the fees for compensation claim for resort accidents?

It is essential to always speak to our Visitors to Australia Injury Lawyers about your situation. Your financial position should not prevent you from seeking legal advice in regard to the injury you suffered that you are ‘not at fault’ for.

Medical bills and taking time off work or, even worse, potentially not being able to return to work can be costly. Carter Capner Law offers a ‘no win no fee’ service in many cases.

We service all of Australia in relation to travel and holiday injuries, including injuries occurring overseas.

Types of injuries that can affect Visitors to Australia.

Visitors to Australia who have been injured in Australia, please get in contact with our travel accident injury compensation team before you leave Australia or after you return home. We have foreign-language expertise among our personnel.

Head and brain injury.

Spinal and neck injury.

Traffic accidents.

Ankle, knee and wrist injury.

Upper and lower limb injuries.


Whiplash injuries.

Soft tissue injury.

Shock, anxiety and depression.

The CCL method

Our Visitors to Australia Injury Lawyers will quickly review the circumstances of your case to determine your prospects of a successful personal injury claim. And once we have approved your case the claim process can be promptly started following the CCL method


Assemble the initial information you are able to provide

Proper case preparation demands meticulous attention to detail. That’s why right from the start, we collect all the facts and continuously verify them with you and other sources. Constant updates to your comprehensive statement will ensure everyone – you, us, medical specialists and barristers – stay precisely on the same page.


Prepare initiating Claim Notice.

Once sufficient facts have been collected and the identity of the at-fault party confirmed, and initial Claim Notice can be completed in a way that persuasively asserts the basis and extent of your compensation request.


Keep collecting the facts.

Diligent claim preparation requires a comprehensive understanding of your medical income and employment histories. Our Visitors to Australia Injury Lawyers will obtain records from accident related treatment provided as well as from health professionals who have treated you for any prior conditions. Employment and income records asked also be collected and diligently examined .


Medical investigation of injury.

The extent of accident related injury must be independently verified by medical experts. Because compensation is paid for the permanent effects from an injury, specialist medical assessment is deferred until 9 – 12 months post injury. We’ll arrange examinations with appropriate specialists and the insurer of the at-fault party is entitled also to have you examined by its specialists.



Once all information has been collected and medical specialist reports obtained, our Visitors to Australia Injury Lawyers will carefully formulate the “damages” components of your claim demand. The CCL Method requires that every component – general damages, lost wages, expenses you have incurred, the value of past and future domestic care and the value of loss of future earning capacity – is based on authoritative evidence.



After the insurer has considered your damages ask, a settlement conference is arranged to attempt to negotiate a resolution. Although informal, the success of the conference depends on the extent of preparation that has gone before it. Offers will be exchanged and if the insurer is being reasonable, the conference offers a good opportunity to finalise the claim.


Settlement not reached: heading to court

If you are unable to reach an agreement within 60 days after the conference, a Claim and Statement of Claim must be filed in court in relation to your accident. The defendant may then file a Defence and the court process then continues until the dispute is listed for a trial where witnesses are called to give oral evidence and a judge makes a final determination.

What expenses does Carter Capner Law cover for you under its Visitors to Australia accident compensation No-win No-fee terms?

Carter Capner Law's No-Win No-Fee terms affords fairness to those seeking compensation for personal injury including loss of income and future loss of income earning capacity. No-Win No-Fee - sometimes called "no-win, no-charge" and "no-win no-pay," allows legal representation to a level equivalent to that of the insurance company that will be resisting your payout. Essentially No-Win No-Fee terms provide that fees and case expenses are only payable when the claim is finalised and only if it is successful.

  • Court Filing Fees

  • Medical specialist consultation & report fees

  • Medical records collection fees

  • Expert report fees

  • Claim investigation

  • Barristers

    Our Visitors to Australia Injury Lawyers will secure the services of a barrister who will also offer No-Win No-Fee terms

  • Document production

  • Police Report Fees

  • Government agency search fees

  • Freight & courier

  • Office charges

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