Class Actions

Class Action – Meta: Social Media Harm to Children & Teenagers

Facebook and Instagram are designed to drive excessive use among children and teenagers. Carter Capner Law is pursuing compensation from Meta for the harm caused by algorithmic feeds, infinite scroll, autoplay, push notifications, streaks and reward loops that turn young users’ attention into a commercial resource. The claim relies on Meta’s breaches of the Australian Consumer Law. Express your interest in recovering compensation for harm caused to family members.

Class Action – Harvey Norman & Latitude Finance

Carter Capner Law is investigating claims that Harvey Norman and Latitude Finance Australia misled customers through a 60-month interest-free promotion from January 2020 to August 2021. Consumers were not clearly informed of hidden fees tied to the Latitude GO Mastercard, resulting in unexpected costs on purchases.

Group Action – Cathay Pacific Flight CX156

On Saturday, 26 May 2026, Cathay Pacific flight CX 156 from Brisbane to Hong Kong encountered severe turbulence that subjected passengers to sudden, dangerous changes in G forces about two hours prior to landing. Passengers sustained injuries ranging from moderate to severe. Carter Capner Law is representing those affected. If you or a family member, you may be eligible for compensation.

Class Action – Woolworths & Coles Misleading Sales Allegations

Carter Capner Law is pursuing claims that Woolworths and Coles misled customers with deceptive “sale” pricing between May 2022 and May 2023, leading to overpayment on hundreds of products. The “liability” trial is being conducted as between the Australian Competition & Consumer Commission (ACCC). The consumer claims will be adjudicated after that issue has been resolved.

Class Action – Cruise Ship Gambling Losses Compensation

Carter Capner Law will shortly commence a claim against Carnival plc – the operator of P&O, Princess and Carnival cruises – for unlawful shipboard casino practices concerning passenger gambling losses. If you have sustained a cruise ship gambling loss in the last 6 years, register your interest for compensation options.

Class Action – CTP Insurer

Private Health Fund Refund Class Action

A consumer class action alleging unfair contract terms under Australian Consumer Law. Claimants: Personal injury compensation recipients who refunded their health fund in the last 6 years.

Metro North / Caboolture Imaging Class Action

A medical negligence class action for failures in imaging review and follow-up at Caboolture Hospital. Claimants: Approximately 9,000 Specialist Outpatients between April 2023 and September 2025.

Group Action – Latam Airlines flight LA800

LATAM Flight 800 from Sydney to Auckland experienced a severe technical issue, causing a sudden drop in altitude and resulting in injuries to passengers and crew. Carter Capner Law is representing those affected.

Group Action – Singapore Airline flight SQ321

On May 21, 2024, Singapore Airlines Flight SQ321 encountered severe turbulence, causing a sudden 6000 ft drop and injuries to passengers and crew. Carter Capner Law is representing those affected. If you or a family member were injured, you may be eligible for compensation.

P&O Pacific Aria – Seven day Pacific Cruise – 5 May 2017: Brisbane – Noumea – Vanuatu – Brisbane

This class action has been finalised and the settlement fund fully distributed.

Class Action – Real Estate Photography: Copyright Breach Claim

Pictures, videos, graphics or floorplans uploaded by agents to real estate marketing websites including real estate.com have in many cases been used contrary to your rights of authorship (copyright) without payment to you of the compensation to which you are entitled.

Oppressive contracts – office equipment & services class action

A class action is being investigated against suppliers regarding exit obstacles and “break lease” charges. Transactions re Ricoh, Toshiba, Fuji, Oki, Kyocera, Xerox, Sharp, Konica, RBC Group, Ducentis or Canon may qualify.

Diamantina investigation

A consumer class action for breaches of concerns about charges, exit obstacles, automatic rollovers, or other membership terms.