Case Results


No Thanks
← back to all showcases

Postal Worker Secures $88,820 TPD Settlement After Complications Prevent Return to Work

Total Permanent Disability (TPD)

$88820

Settled sum

The Facts about Michelle Parker’s TPD Claim and Settlement Process

Michelle Parker, a 54-year-old postal worker, underwent weight loss surgeries in 2019 and 2020 which led to complications that left her unable to work from March 2020.

She sustained the following:

  • Ongoing health complications following multiple surgeries.
  • Progressive incapacity resulting in reduced hours and eventual resignation.

Michelle had been working full-time prior to her health decline but was forced to resign due to her permanent impairment. She sought assistance from Carter Capner Law in 2023 to lodge a Total and Permanent Disability (TPD) claim.

Carter Capner Law obtained medical records, commissioned independent medical reports, and guided Michelle through the statutory declaration process to demonstrate her incapacity. After an extensive legal insurance process throughout 2023 and 2024, her claim was accepted.

In January 2025, Michelle’s claim resolved for $88,820.61.

The Claim Process on Michelle Parker's TPD Case

1

Policy review and eligibility check

Carter Capner Law reviewed Michelle’s superannuation policy and confirmed eligibility to lodge a TPD claim.

2

Gathering medical evidence

The team obtained records from her treating specialists and commissioned independent reports to confirm her permanent incapacity.

3

Lodging the claim

Carter Capner Law submitted the TPD claim to the insurer with supporting documentation, including a statutory declaration of incapacity.

4

Negotiation with the insurer

The insurer requested clarifications during assessment, which Carter Capner Law provided while continuing to advocate for Michelle’s entitlement.

5

Claim resolution

The claim was accepted in early 2025, and Michelle received a payout of $88,820.61.

The Outcome of Michelle Parker’s TPD Case

Settlement Details: Settled for $88,820, ensuring Michelle received the financial support she was entitled to after being permanently unable to work.

Closing Remarks: This case highlights Carter Capner Law’s persistence in navigating the insurer’s process and obtaining strong evidence, ultimately securing a fair outcome for a client facing long-term incapacity.

Been injured? It’s your right to claim, ask us if you need help. Carter Capner Law offers No Win. No Fee. for most injury compensation cases that it takes on, including:

Road Injuries

Work Injuries

Travel Injuries

Medical Injuries

Public Liability Injuries

Recreational Injuries

Other Injuries

Disclaimer: Names have been changed to protect the identity of our client. The image depicted is not of our client.

Lauren Domijan

Senior Associate

Lauren is an expert in TPD compensation claims. Call today to discuss your case.

Send an enquiry

Phone

07 3210 3444

Office hours

Monday 8:30 am - 6:00 pm
Tuesday 7:30 am - 6:00 pm
Wednesday 7:30 am - 6:00 pm
Thursday 7:30 am - 6:00 pm
Friday 7:30 am - 5:00 pm
Saturday Closed
Sunday Closed

Can’t come to us? We also offer home and hospital appointments and are more than happy to come to you.

Get in touch with us today

Had a similar accident or injury? No commitments required. No Win No Fee.