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Community Support Aide Suffers Psychiatric Injury at Work, Settles for $75,000

Workers Compensation

$75000

Settled sum

The Facts about Helen Fraser’s Workers’ Compensation Case and Settlement Process#

Helen Fraser, a 54-year-old community support aide, sustained a psychiatric injury in 2019 while providing care to a hostile client at [redacted].

She sustained the following:

  • Psychiatric injury caused by repeated exposure to aggressive behaviour in the workplace.

Helen’s employer failed to provide training in handling aggressive clients and regularly assigned her to high-risk patients without adequate briefing.

Carter Capner Law pursued her claim, which ultimately resolved by correspondence after mediation but before trial for $75,000 inclusive of costs.

The Claim Process on Helen Fraser's Workers’ Compensation Case

1

Notify the employer of the injury

Helen reported her injury to her employer following the incident with the aggressive client.

2

Medical treatment & certification

She attended medical consultations where her psychiatric condition was diagnosed and formally certified.

3

Lodging the claim

Carter Capner Law assisted Helen in lodging her workers’ compensation claim.

4

Investigation & gathering evidence

Independent psychiatric assessments and workplace records were obtained to confirm the lack of training and unsafe practices.

5

Mediation and settlement

The claim proceeded to mediation and later resolved through correspondence before trial for $75,000 inclusive of costs.

The Outcome of Helen Fraser’s Workers’ Compensation Case

Settlement Details: Settled for $75,000, compensating Helen for her psychiatric injury caused by unsafe workplace practices.

Closing Remarks: This case highlights Carter Capner Law’s expertise in securing outcomes for workers with psychological injuries, resolving the matter fairly without the need for trial.

Been injured? It’s your right to claim, ask us if you need help. Carter Capner Law offers No Win. No Fee. for most injury compensation cases that it takes on, including:

Road Injuries

Work Injuries

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Disclaimer: Names have been changed to protect the identity of our client. The image depicted is not of our client.

Lauren Domijan

Senior Associate

Lauren is an expert in workers’ compensation claims. Call today to discuss your case.

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