Carter Capner Law, a leading Australian firm representing passengers on Singapore Airlines Flight SQ321, has accused the airline of attempting to settle claims “on the cheap” following the severe turbulence incident in May 2024. Peter Carter, director of the firm, revealed that the airline is offering advance medical payments, but these come with the requirement for passengers to sign a final release, potentially forfeiting their rights to full compensation for long-term injuries.

Carter emphasized that injuries such as spinal and neurological damage require extensive medical assessment, often taking up to 12 months post-injury for proper evaluation. The firm’s investigation, supported by Nine Network’s 60 Minutes, suggests that the crew knowingly flew too close to a thunderstorm in an area notorious for severe weather, unlike other planes that took evasive action.

Carter Capner Law has assembled a team of aviation experts, including senior airline captains and international legal specialists, to help negotiate claims. Carter insists passengers are entitled to substantial compensation, potentially reaching seven figures, based on the crew’s responsibility for the incident. He cautions passengers not to trust early settlement offers from the airline’s insurers, whose goal is to minimize payouts.

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