On June 27, 2025, Singapore Airlines Flight SQ832, an Airbus A350-900 registered 9V-SMB, encountered severe turbulence during descent into Shanghai Pudong International Airport. Flying at Flight Level 270 (about 27,000 feet), the aircraft experienced sudden violent turbulence that injured one passenger seriously.

Despite the disruption, the crew maintained control and landed safely. Emergency medical teams met the flight on arrival, treating the injured passenger. Singapore’s Air Accident Investigation Bureau (AAIB) has opened a formal investigation, reviewing cockpit data, weather records, and communications.

This latest incident comes just over a year after SQ321, a Boeing 777-300ER, suffered extreme turbulence over Myanmar on May 21, 2024, killing one and injuring over 70. That earlier event prompted compensation claims and legal actions, with Australian firm Carter Capner Law representing multiple victims, including those with PTSD.

In response to SQ321, Singapore Airlines tightened safety protocols: suspending meal and drink services when the seatbelt sign is on, and requiring crew to remain strapped in during turbulence warnings. Compensation was also offered under the Montreal Convention, though lawsuits continue as passengers seek higher awards.

The SQ832 incident has reignited debate about turbulence preparedness and safety. While turbulence rarely threatens aircraft integrity, sudden violent episodes highlight risks for passengers and crew. Aviation experts stress improved forecasting, aircraft design, and stricter in-flight safety measures are needed.

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Travel and Tour World – Singapore Airlines hits severe turbulence at over 27,000 feet