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Passengers who experienced injuries during a sudden altitude drop of a Latam Airlines Boeing 787 last month are being presented with compensation offers up to $7,650, according to a legal representative.

In a recent event involving a Latam Airlines aircraft, a legal firm has stated that affected passengers are being offered financial settlements ranging from $2,000 to $7,650. This comes after an incident where a widebody airplane encountered an unexpected altitude change while flying over the Pacific Ocean. Carter Capner Law, representing 15 individuals from Latam Flight 800, reported to News.com.au that the airline has proposed these cash compensations to passengers impacted by the occurrence.

The firm’s director, Peter Carter, highlighted that the injuries reported vary in severity, and those impacted might qualify for significantly more substantial compensation if the airline is deemed responsible. He emphasized that inquiries have come from diverse locations including New Zealand, Australia, and Brazil.

The Montreal Convention 1999, an international treaty, dictates that airlines may be liable to pay up to $160,000 for passenger injuries or deaths. This agreement covers various losses, including medical expenses and loss of earnings due to injuries. Yet, it also allows for higher compensation under certain circumstances, as Carter explained to Stuff Travel, suggesting that compensation could escalate to millions if substantial losses are demonstrated and the airline is found at fault.

Carter advised passengers to seek legal counsel before accepting any compensation from Latam, as reported by News.com.au. He mentioned the potential for broader claims, possibly against Boeing or other involved entities, which could include damages for mental and emotional distress, even though the Montreal Convention 1999 typically doesn’t cover such injuries unless they are connected to physical harm.

Neither Latam Airlines nor Carter Capner Law provided comments on this matter to Business Insider.

This incident involved a Latam Boeing 787, tail number CC-BGG, on a flight from Sydney to Auckland, which encountered severe turbulence mid-March, injuring at least 50 passengers. Accounts from passengers, such as Brian Jokat speaking to CNN, described a chaotic scene where individuals were thrown against the cabin ceiling.

Latam attributed the incident to a “technical event,” but ongoing investigations suggest it might have been caused by an accidental activation of a control by a flight attendant, impacting the aircraft’s flight path, as reported by The Wall Street Journal.

This compensation case echoes another recent one, where Ural Airlines, a Russian company, offered $1,100 to passengers after an emergency landing of an Airbus A320 in a Siberian field, underscoring the ongoing issues of passenger safety and airline liability.