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Passenger and crew emergencies

Illness outbreak Americas Alaska · 20 September 2024

Norovirus Outbreak Affects 180 on Royal Caribbean's Radiance OTS - 30 September 2024

Date
Location
Alaska (Sitka, Hoonah/Icy Strait Point, Juneau, Ketchikan)
Incident type
Illness outbreak
Published

3,050

people on board · no deaths reported

What happened

During a 7-night Alaska Experience Cruise departing 20 September 2024, Royal Caribbean's Radiance of the Seas reported a significant outbreak of gastrointestinal illness suspected to be Norovirus. A total of 180 passengers and 3 crew members experienced symptoms including diarrhea and abdominal cramps, representing 8.29% of passengers and 0.34% of crew aboard.

The ship's medical team implemented stringent sanitation measures to contain the spread. The Centers for Disease Control and Prevention (CDC) was notified and became involved in investigating the outbreak to confirm the specific pathogen responsible.

Details of the incident

The outbreak occurred during the vessel's scheduled 7-night Alaska itinerary from September 20 to 27, 2024. Despite the illness affecting a significant portion of passengers, the Radiance of the Seas continued its planned voyage, visiting ports including Sitka, Hoonah/Icy Strait Point, Juneau, and Ketchikan. Ship management worked closely with health authorities throughout the cruise to ensure passenger safety and maintain compliance with public health guidelines.

Passengers and crew

Passengers

  • Approximately 2,170 onboard; 180 affected by gastrointestinal illness (8.29%).

Crew

  • Approximately 880 onboard; 3 affected by gastrointestinal illness (0.34%).

Casualties

Fatalities

  • None reported.

Injuries

  • 180 passengers and 3 crew members treated for gastrointestinal illness with symptoms of diarrhea and abdominal cramps.

Rescued

  • All passengers and crew remained aboard; no evacuation required.

Medical response and investigation

The ship's medical team provided care to affected individuals and implemented enhanced sanitation protocols throughout the vessel to limit further transmission. The Centers for Disease Control and Prevention (CDC) was notified of the outbreak and initiated an investigation to identify the specific causative pathogen and assess the effectiveness of containment measures.

Current status

The outbreak was managed while the vessel completed its scheduled itinerary. Royal Caribbean continued normal operations with heightened health and sanitation measures in place pending CDC findings.

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Carter Capner Law tracks cruise ship and ferry incidents worldwide to spotlight passenger safety issues. We act for passengers and crew injured at sea or in port.