Cruise Ship

Disney Fantasy

Incident Type

Engine Issues and Itinerary Disruption

Date of Accident

September 8, 2023

Location of Accident

Disney's Castaway Cay, Bahamas

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Introduction

On September 8, 2023, Disney Fantasy faced a setback as engine issues forced the cancellation of the scheduled visit to Disney’s private island, Castaway Cay, in the Bahamas. This unexpected development disrupted the cruise itinerary and required adjustments to ensure the ship’s safe return to Port Canaveral as originally planned for September 9th.

Details of the Incident

Disney Fantasy’s Master, Captain Michele Intartaglia, confirmed that the engine problem had impacted the ship’s maximum speed. Consequently, the decision was made to skip Castaway Cay and allocate the necessary time for the vessel to reach Port Canaveral within the scheduled timeframe.

Operational Context

The affected voyage was the 7-day “Eastern Caribbean Cruise With Silver Anniversary At Sea,” which commenced on September 2nd and was set to conclude on September 9th. The cruise had initially included call ports in the UK Virgin Islands, the US Virgin Islands, and The Bahamas, with Castaway Cay being one of the planned destinations. Fortunately, the issue did not impact the subsequent voyage, ensuring a smoother experience for future passengers.

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