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Introduction
Royal Caribbean International has announced itinerary changes for its Oasis-class ships, including Symphony of the Seas, due to ongoing technical issues with the pier in San Juan, Puerto Rico. The pier requires maintenance and clearance by the U.S. Coast Guard before it can accommodate these large vessels.
Details of the Incident
The technical issues at the San Juan pier prevent Oasis-class ships from safely docking. As a result, Royal Caribbean has been adjusting itineraries, including the Symphony of the Seas’ December 1st sailing. The revised itinerary bypasses San Juan and Philipsburg, St. Maarten, replacing them with calls at Labadee, Haiti and Falmouth, Jamaica.
Operational Context
Royal Caribbean has expressed regret for the inconvenience caused by the itinerary changes. The cruise line is monitoring the situation in San Juan and will provide updates to passengers as they become available. This incident highlights the impact that infrastructure limitations can have on cruise ship operations.