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Introduction
Princess Cruises has canceled the Regal Princess’s scheduled 7-night “Western Caribbean with Mexico Cruise” departing from Galveston, Texas on October 27, 2024, due to unforeseen technical maintenance requirements. This cancellation disrupts the ship’s planned maiden Caribbean season from its new homeport in Galveston.
Details of the Incident
The canceled voyage was set to visit Isla Roatan (Honduras), Belize City (Belize), and Cozumel (Mexico). The specific technical issues necessitating the cancellation were not explicitly disclosed, but it follows the ship’s recent transatlantic relocation from Southampton to Galveston, which concluded on October 27th.
Operational Context
Princess Cruises is offering affected passengers a full refund for the canceled cruise, along with a Future Cruise Credit (FCC) equivalent to 25% of the fare paid. The FCC is valid for bookings made by May 31, 2025, on itineraries departing by May 31, 2026. Passengers who booked flights through Princess EZair will receive automatic refunds, while those with independent flight arrangements are advised to contact their airlines directly and may be eligible for reimbursement of up to US$200 in flight change fees.