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Passenger and crew emergencies

Medical evacuation Pacific South Pacific · 5 March 2025

Quantum of the Seas Quadruple Medevac 2025: New Caledonia Executes Unprecedented Medical Evacuations

Date
Location
South Pacific, between Vanuatu and Brisbane, New Caledonia waters
Incident type
Medical emergency
Published

4

people rescued · no deaths reported

What happened

On 5–6 March 2025, New Caledonia's maritime rescue services conducted four consecutive medical evacuations from Royal Caribbean's Quantum of the Seas during a 7-night South Pacific cruise transiting between Vanuatu and Brisbane. Two Australian nationals were evacuated on March 5 following a telemedical consultation, and two New Zealand nationals were evacuated on March 6 in response to separate medical emergencies. All patients were stabilized aboard the vessel and transferred to shore-based medical facilities; no fatalities were reported.

The New Caledonia Operational Surveillance and Rescue Center (COSS-NC) coordinated all operations in close collaboration with the ship's onboard medical team. Quantum of the Seas resumed its itinerary and returned to Brisbane on schedule on 7 March 2025.

Details of the Rescue

The first medevac occurred on 5 March 2025, after a telemedical consultation confirmed that a passenger required urgent hospitalization. Quantum of the Seas altered course to Noumea, where two Australian nationals were evacuated shortly after midnight and transported to local medical facilities. On March 6, two additional unrelated medical emergencies arose aboard the vessel, prompting the evacuation of two New Zealand nationals via New Caledonian rescue teams. All patients were stabilized aboard ship prior to transfer and received further treatment ashore.

Passengers and crew

Evacuated passengers

  • 4 passengers medically evacuated over 24 hours (2 Australian nationals on March 5; 2 New Zealand nationals on March 6)

Crew

  • Onboard medical team provided stabilization and care prior to all transfers

Casualties

Fatalities

  • None reported.

Injuries

  • Four passengers required medical evacuation; specific conditions not disclosed in source.

Rescued

  • All four evacuated passengers were safely transferred to shore-based medical facilities.

Emergency response

The New Caledonia Operational Surveillance and Rescue Center (COSS-NC) coordinated all four medevac operations in collaboration with Quantum of the Seas' onboard medical team and maritime rescue services. The vessel altered course to Noumea to facilitate the first two evacuations. Royal Caribbean International praised the professionalism of New Caledonian authorities, the ship's crew, and medical staff throughout the operations.

Current status

Quantum of the Seas completed its 7-night South Pacific cruise and returned to Brisbane on 7 March 2025, as scheduled. The source notes that similar medical evacuations occurred from the same vessel in mid-February 2025, when three Australian passengers were medically disembarked under comparable circumstances. Royal Caribbean has reaffirmed its commitment to passenger safety and high standards of onboard medical care.

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Carter Capner Law tracks cruise ship and ferry incidents worldwide to spotlight passenger safety issues. We act for passengers and crew injured at sea or in port.