Have any questions? Call us: Encountered issues on this cruise or another? Carter Capner Law is expert in compensation and insurance claims arising on cruise ships and cruise ship excursions. We act for passengers, crew and their families, worldwide. Call today on 1300 529 529 or click here to reach Carter Capner Law. Click on Client Showcase to view our history of cruise ship accident compensation claims.
Introduction
On the evening of February 24, 2024, the Norwegian Dawn faced significant challenges when Mauritian maritime authorities denied the vessel entry to Port Louis, Mauritius, due to concerns over a potential illness outbreak onboard. The decision to bypass Reunion Island and arrive a day early in Mauritius was met with unexpected restrictions aimed at mitigating health risks associated with cholera or gastrointestinal (GI)/Norovirus symptoms presented by passengers.
Details of the Incident
A representative from Norwegian Cruise Line Holdings (NCLH) disclosed that 15 passengers exhibited mild GI illness symptoms during the voyage. Captain Hakan Svedung informed passengers about the potential cholera outbreak onboard, leading to heightened health precautions. The ship, carrying approximately 2000 tourists, had planned simultaneous disembarkation and embarkation in Port Louis, which was subsequently delayed until February 27th.
Operational Context
This incident occurred during a 12-day voyage from Port Louis to Cape Town, with planned stops in Reunion Island, Madagascar, and South Africa. The itinerary adjustments and health concerns arose amidst broader cholera outbreaks reported across southern Africa, highlighting the critical importance of disease prevention and management in cruise operations.