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Introduction
On February 28, 2024, Fred Olsen Cruise Line canceled a 2-night/3-day relocation cruise from Southampton to Newcastle aboard MS Balmoral due to a gastro-related illness outbreak, identified as Norovirus, among passengers from the ship’s preceding voyage. This precautionary measure was taken to ensure the health and safety of passengers and crew.
Details of the Incident
The decision to cancel the relocation cruise followed the return of MS Balmoral from a 14-day “In Search of the Northern Lights” cruise, during which several passengers reported stomach complaints. To address the outbreak and prevent further spread, the cruise line opted for a comprehensive deep cleaning of the ship in Southampton, delaying the subsequent departure.
Operational Context
Fred Olsen Cruise Line emphasized the necessity of the deep cleaning process, leading to the relocation voyage being conducted without passengers. This measure ensures that the subsequent 9-day “Northern Lights” itinerary from Newcastle/Port Tyne, starting on March 1, can proceed with minimized health risks. The company’s proactive response highlights its commitment to passenger well-being and stringent health standards.