Cruise Ship

Costa Cruises (Costa Favolosa)

Incident Type

Gastrointestinal Illness Outbreak and Sanitation Measures

Date of Accident

May 18, 2025

Location of Accident

Newhaven, near Edinburgh, Scotland (during a Northern Europe itinerary)

Carter Capner Law monitors accidents involving cruise ships and cruise ship excursions to spotlight safety issues of concern to our clients and to demonstrate those situations in which they may have a right to an insurance or compensation recovery. Call today on 1300 529 529 or click here to reach Carter Capner Law. Click on Client Showcase to view our history of cruise ship accident compensation claims.

Introduction
On May 18, 2025, Costa Cruises implemented emergency health and safety protocols aboard the Costa Favolosa following reports of gastrointestinal illness among passengers during its ongoing 7-day Northern Europe voyage. The cruise line initiated a comprehensive sanitation operation while the ship was docked at Newhaven, near Edinburgh, Scotland, to mitigate the spread of the illness. Passengers were temporarily disembarked or asked to remain outside their cabins during the cleaning process. Costa Cruises emphasized that these measures align with its established health standards, though the nature of gastrointestinal viruses presents unique challenges in confined environments like cruise ships.

Details of the Incident

Gastrointestinal Illness Overview:

  • Midway through the 7-day Northern Europe cruise, multiple passengers reported symptoms consistent with gastroenteritis, including vomiting and diarrhea.
  • The ship’s medical team responded promptly, implementing containment and sanitation measures to address the situation.

Sanitation Operation:

  • A full-scale sanitation operation was conducted on May 18, 2025, while the vessel was in port at Newhaven, near Edinburgh, Scotland.
  • Passengers were informed via a formal notice and asked to disembark temporarily or remain outside their cabins to facilitate thorough cleaning.
  • High-contact surfaces throughout the ship, such as door handles, elevator buttons, and railings, were disinfected as part of the operation.

Preventive Measures:

  • Selected services and public areas were temporarily suspended to minimize shared exposure.
  • Hygiene protocols were reinforced for both crew and guests, with an emphasis on handwashing using soap and water for at least 20 seconds.
  • Passengers were advised to use in-cabin restroom facilities and avoid consuming unsealed water ashore, opting instead for bottled water.

Communication and Monitoring:

  • Captain Valentino Savarese informed passengers about the virus’s transmission risks and encouraged strict adherence to hygiene practices.
  • Passengers were urged to report any symptoms to the ship’s medical team immediately.
  • Costa Cruises stated that the situation remains under control and is being closely monitored.

Response and Impact

Emergency Protocols:

  • The cruise line demonstrated its ability to respond swiftly to health concerns by initiating a comprehensive sanitation operation and communicating transparently with passengers.
  • The temporary suspension of certain services and public areas reflects the company’s commitment to prioritizing health and safety over operational convenience.

Passenger Experience:

  • While the sanitation measures may have caused minor disruptions, they likely helped reassure passengers of the cruise line’s dedication to their well-being.
  • Increased communication about hygiene practices aimed to empower passengers to take proactive steps in preventing further transmission.

Broader Implications:

  • This incident highlights the persistent challenges of managing highly contagious illnesses in confined and densely populated environments like cruise ships.
  • Industry experts emphasize the importance of advanced sanitation technologies, real-time monitoring systems, and clear communication channels to address outbreaks effectively.

Key Takeaways:

  • Costa Cruises implemented emergency health and sanitation measures aboard the *Costa Favolosa* after reports of gastrointestinal illness among passengers on its 7-day Northern Europe voyage.
  • A full-scale sanitation operation was conducted on May 18, 2025, while the ship was docked at Newhaven, near Edinburgh, Scotland.
  • Preventive measures included intensified cleaning, temporary suspension of services, and increased hygiene protocols for passengers and crew.
  • Passengers were advised to practice strict hand hygiene, use in-cabin restroom facilities, and consume only bottled water ashore.
  • The cruise line reiterated its commitment to passenger safety, stating that the situation remains under control and closely monitored.

Get in touch with us today

Had a similar accident or injury? No commitments required. No Win No Fee.