Cruise Ship

Celebrity Cruises

Incident Type

Itinerary Revision (Port Omission)

Date of Accident

March 21, 2025 (announced)

Location of Accident

Labadee, Haiti (omitted from itineraries)

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Introduction
Celebrity Cruises has revised multiple itineraries, removing Labadee, Haiti, from scheduled port calls amid growing safety concerns. The decision affects voyages aboard the Celebrity Apex and select sailings of the Celebrity Beyond , with the U.S. State Department’s Level 4: Do Not Travel advisory for Haiti cited as a key factor. While the cruise line attributes the change to enhancing the guest experience, the omission reflects broader industry caution toward regions with heightened security risks. This move contrasts with Royal Caribbean’s continued use of Labadee, which operates under strict security protocols despite the advisory.

Details of the Incident
The revised itineraries primarily impact the Celebrity Apex ’s 7-night “Key West, Bahamas & Labadee” roundtrip voyages from Port Canaveral, Florida. Originally scheduled stops in Labadee have been replaced with visits to Grand Turk, Turks & Caicos. Additionally, some 2026 itineraries will now include George Town, Grand Cayman, and Cozumel, Mexico.

Celebrity Cruises communicated the changes to affected passengers, framing the adjustments as a way to “enhance the overall guest experience.” The cruise line has offered automatic refunds for pre-purchased Labadee shore excursions and assured guests of seamless transitions to the new ports.

Labadee, a private resort owned by Royal Caribbean, remains geographically isolated from areas of unrest in Haiti and continues to host Royal Caribbean ships without reported issues. This discrepancy has sparked discussions about varying risk assessments among cruise operators.

Response and Impact
Celebrity Cruises emphasized its commitment to prioritizing guest safety and satisfaction, though it did not explicitly link the itinerary changes to Haiti’s security situation. The U.S. State Department’s Level 4 advisory, which warns against travel to Haiti due to rampant crime and instability, likely influenced the decision.

Affected passengers have expressed mixed reactions, with some appreciating the proactive measures and others disappointed by the loss of a unique destination. Royal Caribbean’s decision to retain Labadee highlights differing approaches to risk management, as the resort’s controlled environment and security protocols have historically shielded visitors from mainland Haiti’s turmoil.

Industry analysts note that such itinerary adjustments reflect the delicate balance cruise lines must strike between guest experience and safety in volatile regions. This incident also underscores the importance of transparency in communication, as vague explanations may lead to speculation about underlying risks.

Key Takeaways:

  • Celebrity Cruises removed Labadee, Haiti, from itineraries for *Celebrity Apex* and *Celebrity Beyond*, citing a focus on enhancing the guest experience.
  • The U.S. State Department’s Level 4: Do Not Travel advisory for Haiti likely influenced the decision, despite Labadee’s isolation from unrest.
  • Royal Caribbean continues to include Labadee in its itineraries, relying on its private resort’s security protocols to ensure guest safety.
  • Affected passengers received automatic refunds for pre-booked Labadee excursions and were redirected to Grand Turk, Grand Cayman, or Cozumel.
  • The incident highlights the challenges cruise lines face in balancing safety, guest satisfaction, and transparency in itinerary planning.

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