June 20, 2025

Carter Capner Law monitors accidents involving light aircraft, helicopters, charter flights, balloons, commuter aircraft and airlines throughout Australia and overseas to spotlight safety issues of concern to our clients and to demonstrate those situations in which they may have a right to an insurance or compensation recovery. We act for pilots, passengers, operators, aircraft owners and aviation employees worldwide. Call today on 1300 529 529 or click here to reach Carter Capner Law. Click on Client Showcase to view our history of aircraft accident compensation claims.

Date:
Wednesday, June 18, 2025

Time:
c. 18:30 Local Time

Type of Aircraft:
Boeing 737-838 (WL)

Owner/Operator:
Qantas

Registration:
VH-VZG

MSN:
34201/3006

Year of Manufacture:
2009

Engine Model:
CFMI CFM56-7B

Fatalities:
0 / Occupants: Not specified

Other Fatalities:
0

Aircraft Damage:
Minor

Category:
Incident

Location:
Brisbane International Airport, QLD (BNE/YBBN) – Australia

Phase:
Taxi

Nature:
Passenger – Scheduled

Departure Airport:
Queenstown-Frankton Airport (ZQN/NZQN)

Destination Airport:
Brisbane International Airport, QLD (BNE/YBBN)

Confidence Rating:
Information is only available from news, social media, or unofficial sources

Circumstances:

On June 18, 2025, a Qantas Boeing 737-838 (registration VH-VZG) collided with a passenger airbridge while taxiing at Brisbane International Airport in Queensland, Australia. The incident occurred shortly after the aircraft arrived from Queenstown, New Zealand, touching down at approximately 18:30 local time.

The collision caused minor damage to the aircraft, including a shattered windscreen on the first officer’s side. No injuries were reported among the passengers or crew. Passengers from flight QF186 disembarked safely via stairs brought to the aircraft after the incident.

Qantas confirmed that the aircraft would undergo inspection and repairs by engineers in Brisbane before returning to service. The airline stated it was investigating how the aerobridge made contact with the front of the aircraft.

Ryan Both, the executive general manager of aviation at Brisbane Airport, emphasized safety as the airport’s top priority. He confirmed that the airport would support Qantas in investigating the incident to determine its cause and ensure lessons are learned to prevent future occurrences.

This incident highlights the importance of clear communication and coordination between ground staff and pilots during taxiing and parking operations. Investigations will likely examine factors such as human error, equipment malfunction, or procedural lapses.

Carter Capner Law monitors accidents involving light aircraft, helicopters, charter flights, balloons, commuter aircraft and airlines throughout Australia and overseas to spotlight safety issues of concern to our clients and to demonstrate those situations in which they may have a right to an insurance or compensation recovery. We act for pilots, passengers, operators, aircraft owners and aviation employees worldwide. Call today on 1300 529 529 or click here to reach Carter Capner Law. Click on Client Showcase to view our history of aircraft accident compensation claims.