July 12, 2025

Carter Capner Law monitors accidents involving light aircraft, helicopters, charter flights, balloons, commuter aircraft and airlines throughout Australia and overseas to spotlight safety issues of concern to our clients and to demonstrate those situations in which they may have a right to an insurance or compensation recovery. We act for pilots, passengers, operators, aircraft owners and aviation employees worldwide. Call today on 1300 529 529 or click here to reach Carter Capner Law. Click on Client Showcase to view our history of aircraft accident compensation claims.

Date:
Saturday, July 12, 2025

Time:
circa 09:00 Local Time

Type of Aircraft:
Airbus A380-842

Owner/Operator:
Qantas

Registration:
VH-OQH

MSN:
050

Year of Manufacture:
2010

Engine Model:
Rolls-Royce Trent 972-84

Fatalities:
0 / Occupants: Not specified

Other Fatalities:
0

Aircraft Damage:
Minor

Category:
Accident

Location:
Sydney Kingsford Smith Airport (SYD/YSSY), Mascot, NSW – Australia

Phase:
Standing

Nature:
Passenger – Scheduled

Departure Airport:
Sydney Kingsford Smith International Airport, NSW (SYD/YSSY)

Destination Airport:
Johannesburg-O.R. Tambo International Airport (JNB/FAOR)

Investigating Agency:
Not specified

Confidence Rating:
Information is only available from news, social media or unofficial sources

Circumstances:

On the morning of July 12, 2025, Qantas flight QF63, operated by an Airbus A380-842 registered VH-OQH, was struck by an aerobridge while parked at gate 9 at Sydney Kingsford Smith Airport (SYD/YSSY). The aircraft was preparing for departure to Johannesburg, South Africa.
The incident occurred while the aircraft was stationary. The aerobridge made contact with the engine on one side of the aircraft, resulting in minor damage. There were no injuries, and all passengers disembarked normally via the lower deck.

The scheduled 09:30 departure was delayed significantly, with Qantas advising passengers of an updated departure time of 06:45 the following morning. The aircraft was removed from service for inspection and repairs by Qantas engineers.

Both Qantas and Sydney Airport confirmed the incident and stated that investigations were underway to determine how the aerobridge came into contact with the aircraft. Qantas provided overnight accommodation and transport arrangements for affected passengers and issued a public apology for the disruption.

Sources:
ATSB (pending), Qantas, Sydney Airport, The Nightly (news media)

Carter Capner Law monitors accidents involving light aircraft, helicopters, charter flights, balloons, commuter aircraft and airlines throughout Australia and overseas to spotlight safety issues of concern to our clients and to demonstrate those situations in which they may have a right to an insurance or compensation recovery. We act for pilots, passengers, operators, aircraft owners and aviation employees worldwide. Call today on 1300 529 529 or click here to reach Carter Capner Law. Click on Client Showcase to view our history of aircraft accident compensation claims.