Running your claim · stage by stage
Evidence & injury response
What to gather while it is still gettable — incident reports, photographs, witness details and medical notes — and why the first few days decide so much.
3 yearsCourt proceedings, most claims
Many claims have an earlier notice step, and some deadlines are shorter. Check the time limits for your claim type.
Stage 1
Right after an injury
Report it, get treatment and keep records from the first day.
- Evidence & injury responseHow to Gather Evidence for Your Overseas Resort Injury ClaimWhat to photograph, ask for and keep before you fly home — an overseas claim is usually decided by evidence gathered in the first few days.
- Evidence & injury responseDash Cam Evidence in QLD Car Accident Claims: Legal ValidityWhen dash cam footage is admissible in a Queensland claim, what it can prove, and how quickly it is overwritten if you do nothing.
- Time limits & deadlinesThe Claim Process: What should I do after a car or vehicle accident?The steps that turn a crash into a claim in Queensland — reporting, the notice of accident claim form, and when each one is due.
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Not sure where your claim stands?
Tell us what happened in a sentence. We will point you to the right guide, or tell you plainly if there is no claim in it.
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