What happened
LATAM Airlines Flight LA800 from Sydney to Auckland experienced a severe technical issue causing a sudden drop in altitude and resulting in injuries to passengers and crew. Carter Capner Law is representing those affected.
Am I part of this group action?
You may be eligible if you were a passenger or crew member on LATAM Flight LA800 from Sydney to Auckland and sustained injuries during the incident.
Full details & registration
Visit the dedicated case website for the complete background, eligibility details and to register your interest.
Frequently asked questions
What is the LATAM Flight LA800 group action about?
On 11 March 2024, LATAM Airlines Flight LA800 from Sydney to Auckland suffered a sudden technical event that caused the aircraft to drop sharply, throwing passengers and crew about the cabin and causing injuries. Carter Capner Law is acting for affected passengers seeking compensation for their injuries and losses. If you were on board, you may be entitled to claim. Call 1300 529 529 for a no-obligation assessment of your rights.
What law governs compensation for injuries on an international flight?
For international passenger carriage covered by the Montreal Convention 1999, given force in Australia by the Civil Aviation (Carriers’ Liability) Act 1959 (Cth), airline fault need not be proved for bodily injury caused by an accident on board or during embarking or disembarking, up to the first-tier threshold. Above it, the carrier can avoid liability by proving no fault by it, its servants or agents, or that the damage was caused solely by a third party’s fault. Passenger contributory negligence may reduce recovery in either tier. Call Carter Capner Law on 1300 529 529.
Do I have to prove the airline was at fault?
For carriage covered by the Montreal Convention, you do not generally have to prove airline negligence for bodily injury caused by an accident on board, or during embarking or disembarking, up to its first-tier threshold. Above it, the carrier has defences if it proves no fault by it, its servants or agents, or that the damage was caused solely by a third party’s fault. Passenger contributory negligence may reduce recovery in either tier. Speak to our team on 1300 529 529.
What compensation can affected passengers claim?
You may claim for physical injuries and their consequences, including medical and rehabilitation expenses, past and future loss of income, and other losses flowing from the injury. Recognised psychiatric injury connected to bodily injury may also be compensable. The value of each claim depends on the severity and lasting impact of the injuries. For an estimate tailored to your situation, contact Carter Capner Law on 1300 529 529.
How long do I have to make a claim?
Time limits for international aviation claims are strict. Under the Montreal Convention 1999, an action for damages must generally be brought within two years of the date the aircraft arrived, or ought to have arrived, at its destination. Missing this deadline can extinguish your right to compensation entirely, so it is essential to obtain advice quickly. Register your interest and speak to Carter Capner Law without delay on 1300 529 529.
Will it cost me anything to join?
Carter Capner Law acts for injured passengers on a no win, no fee* basis, so you are not charged professional fees unless your claim succeeds. Registering your interest commits you to nothing and keeps you informed as the group action progresses. Pursuing a claim as part of a group also spreads costs and strengthens the collective position against a major airline. To register or ask questions, call 1300 529 529.