What happened
If you settled a road accident injury claim directly with a CTP insurer in the past 6 years without legal representation, you may have been underpaid. Carter Capner Law is leading a class action to recover additional compensation for claimants who settled without the benefit of independent legal advice and may not have received their full entitlements.
Am I part of this group action?
You may be eligible if you were injured in a Queensland motor vehicle accident and settled your CTP claim directly with the insurer, without taking legal advice.
Full details & registration
Visit the dedicated case website for the complete background, eligibility details and to register your interest.
Frequently asked questions
What is the CTP insurer class action about?
This action concerns the conduct of a compulsory third party (CTP) motor insurer and whether motorists or injured claimants were disadvantaged by that conduct. In Queensland, CTP insurance is governed by the Motor Accident Insurance Act 1994 (Qld) and provides cover for people injured in motor vehicle accidents. Carter Capner Law is investigating the position of affected policyholders and claimants. To find out whether you are affected, call 1300 529 529 for a no-obligation assessment.
What is CTP insurance and who does it protect?
Compulsory third party (CTP) insurance is a mandatory motor insurance in Queensland, regulated under the Motor Accident Insurance Act 1994 (Qld) and overseen by the Motor Accident Insurance Commission. It covers the liability of a vehicle’s owner and driver for personal injury caused to others in a motor vehicle accident. Every registered vehicle must carry it. Carter Capner Law can explain how CTP cover affects your rights on 1300 529 529.
How does a class action against an insurer work?
A class action lets many affected policyholders or claimants pursue an insurer together in one proceeding instead of bringing separate individual claims. In the Federal Court these representative proceedings are governed by Part IVA of the Federal Court of Australia Act 1976 (Cth), which requires seven or more people with claims raising a substantial common question. Grouping the claims spreads the cost and strengthens the group’s position. Register your interest on 1300 529 529.
What compensation or relief might be available?
The relief available depends on the conduct established. It may include damages or refunds to compensate affected people for loss caused by the insurer’s conduct, together with any other orders the Court considers appropriate under the relevant law. The outcome for each participant depends on their individual circumstances, and any settlement must be approved by the Court as fair and reasonable. For an assessment, contact Carter Capner Law on 1300 529 529.
Is there a time limit to take part?
Yes. Time limits depend on the nature of the claim — for example, claims under the Australian Consumer Law generally must be brought within six years of the loss, while personal injury claims arising from motor accidents are subject to their own strict limitation and notice requirements under Queensland law. Because delay can bar a claim, prompt advice is important. Carter Capner Law can confirm the deadline that applies to you on 1300 529 529.
Will it cost me anything to join?
Carter Capner Law runs class actions on a no win, no fee* basis, so you pay no professional fees unless the action succeeds. These matters are commonly supported by litigation funding or conditional costs arrangements, with any commission or costs subject to Court approval before deduction from a settlement. Registering your interest commits you to nothing and keeps you informed. Ask us about the arrangements on 1300 529 529.