Itinerary change Europe Monfalcone · 24 January 2024
Sun Princess Inaugural Cruise Cancellation Due to Shipyard Issues: Announcement on 24 January 2024
What happened
On 24 January 2024, Princess Cruises announced the cancellation of the Sun Princess's inaugural cruise due to structural and technical issues at the Fincantieri Monfalcone shipyard in Italy. The vessel's delivery has been delayed, forcing the cancellation of the maiden voyage originally scheduled to depart on 8 February 2024. The 7-night Mediterranean itinerary from Barcelona to Civitavecchia-Rome has been withdrawn, affecting numerous passengers and their travel plans.
Princess Cruises has implemented a comprehensive passenger compensation package, including full refunds of cruise fares and onboard amenities, plus a 50% bonus in future cruise credit valid until 30 November 2024. Flight-related compensation of USD 200 per person has also been provided to affected passengers with pre-booked flights.
Details of the incident
The delay stems from unspecified structural and technical complications at the Fincantieri Monfalcone shipyard. These unforeseen issues have prevented the Sun Princess from being delivered on schedule, necessitating the cancellation of the maiden voyage and its full Mediterranean itinerary.
Casualties
Fatalities
- None reported.
Injuries
- None reported.
Rescued
- Not applicable — operational delay, no emergency or rescue situation.
Passenger compensation and support
Refunds and credits
- Full refund of cruise fares and all pre-purchased onboard amenities and services
- 50% bonus in future cruise credit (FCC), valid until 30 November 2024
- USD 200 per person compensation for flight change or cancellation fees
- Travel agent commissions protected to support business partners
Current status
The Sun Princess remains under construction at Fincantieri Monfalcone pending resolution of the structural and technical issues. Princess Cruises has not announced a revised delivery or inaugural cruise date. Affected passengers have been offered full compensation and future cruise credits as outlined above.