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Itinerary change Pacific South Pacific · 23 March 2024

Propulsion Issue Leads to Voyage Cancellation on Brilliance Of The Seas: Incident on 23 March 2024

Date
Location
South Pacific, between Australia and East Melanesian Islands
Incident type
Mechanical failure
Published

Key facts

Vessel
Brilliance Of The Seas
Operator
Royal Caribbean International
Type
Cruise ship
Current voyage
11-day South Pacific Cruise (cancelled)
Subsequent voyage
5-day Tasmania Cruise scheduled to depart 30 March 2024 from Sydney Harbour (cancelled)
Deaths
None reported

What happened

On 23 March 2024, the cruise ship Brilliance Of The Seas, operated by Royal Caribbean International, encountered a propulsion system problem while traveling from Australia to the East Melanesian Islands. The technical issue caused a reduction in cruising speed, prompting significant itinerary changes and the cancellation of both the current 11-day South Pacific Cruise and the subsequent 5-day Tasmania Cruise scheduled to depart on 30 March from Sydney Harbour.

Royal Caribbean International immediately notified affected passengers and implemented a comprehensive compensation package including refunds, onboard credits, and future cruise credits to address the disruption.

Details of the incident

The propulsion system malfunction required the vessel to reduce cruising speed, making it impossible to maintain the scheduled itinerary. As a result, planned stops in New Caledonia and Vanuatu were cancelled, and the operator made the decision to cancel the current voyage entirely rather than attempt to recover the schedule.

Casualties

Fatalities

  • None reported.

Injuries

  • None reported.

Rescued

  • No evacuation required; all passengers and crew remained safely onboard.

Current status

Both the affected 11-day South Pacific Cruise and the subsequent 5-day Tasmania Cruise have been cancelled. Royal Caribbean International has offered affected passengers substantial compensation, including full refunds, onboard credits, and future cruise credits to address the inconvenience caused by the propulsion issue and resulting voyage cancellations.

If you were on board

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General information only, not legal advice.

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Carter Capner Law tracks cruise ship and ferry incidents worldwide to spotlight passenger safety issues. We act for passengers and crew injured at sea or in port.