Cruise Ship

MSC Cruises (MSC Euribia)

Incident Type

Itinerary Adjustment Due to Safety Concerns

Date of Accident

May 5, 2025

Location of Accident

Geirangerfjord Fjord in Norway

Carter Capner Law monitors accidents involving cruise ships and cruise ship excursions to spotlight safety issues of concern to our clients and to demonstrate those situations in which they may have a right to an insurance or compensation recovery. Call today on 1300 529 529 or click here to reach Carter Capner Law. Click on Client Showcase to view our history of cruise ship accident compensation claims.

Introduction
On May 5, 2025, MSC Cruises announced modifications to the MSC Euribia ‘s Norwegian fjord itineraries for May 2025, citing safety concerns related to navigating Geirangerfjord. The port call at Geiranger has been removed from select voyages, with Hellesylt serving as the alternative destination. This adjustment ensures passengers can still experience the region’s stunning natural beauty while avoiding the navigational challenges posed by Geirangerfjord. MSC Cruises is offering alternative excursion options in Hellesylt and allowing dissatisfied guests to cancel their reservations for a full refund.

Details of the Adjustment

Reason for Change:

  • MSC Cruises cited safety concerns associated with navigating Geirangerfjord as the primary reason for the itinerary adjustment.
  • Geirangerfjord presents navigational challenges that could compromise passenger and crew safety under certain conditions.

Affected Sailings:

  • The adjustment applies to sailings departing on May 3, 10, and 17, 2025.
  • Hellesylt, a village located on the shores of Geirangerfjord, will serve as the alternative destination for these voyages.
  • Hellesylt offers a full-day stop, allowing passengers to explore the region’s dramatic landscapes through various excursions.

Alternative Excursions:

  • Passengers can participate in activities such as nature walks, cultural tours, and visits to nearby villages, providing an immersive experience of the area.
  • For guests who had pre-booked excursions in Geiranger, MSC Cruises is offering alternative options in Hellesylt.
  • Passengers dissatisfied with the change may cancel their reservations and receive a full refund.

Vessel Overview:

  • The *MSC Euribia*, powered by LNG, is repositioning to Northern Europe following its inaugural winter season in the Middle East.
  • The vessel is sailing without passengers via Africa and the Atlantic to prepare for its summer program, which includes 7-night cruises through Norway’s fjords and Denmark, departing from Kiel, Germany.

Response and Impact

Passenger Experience:

  • While the removal of Geiranger may disappoint some travelers, Hellesylt offers access to many of the same natural wonders, including waterfalls, mountains, and fjords.
  • MSC Cruises’ proactive communication and flexible cancellation policy aim to address passenger concerns and maintain satisfaction.

Safety Prioritization:

  • This decision underscores MSC Cruises’ commitment to prioritizing passenger and crew safety over operational convenience.
  • The company continues to monitor conditions and may make further adjustments as needed to ensure safe navigation.

Broader Implications:

  • The adjustment highlights the challenges of operating in regions with complex geographical features, particularly during peak tourist seasons.
  • Industry experts emphasize the importance of dynamic itinerary planning and transparent communication with passengers to manage expectations effectively.

Key Takeaways:

  • MSC Cruises adjusted *MSC Euribia*’s Norwegian fjord itineraries for May 2025 due to safety concerns associated with navigating Geirangerfjord.
  • Hellesylt replaced Geiranger as the destination for affected sailings on May 3, 10, and 17, 2025, offering similar access to Norway’s natural beauty.
  • Passengers can choose alternative excursions in Hellesylt or cancel their reservations for a full refund.
  • The *MSC Euribia* is preparing for its summer program in Northern Europe after completing its winter season in the Middle East.
  • This decision reflects MSC Cruises’ commitment to prioritizing passenger safety while delivering exceptional cruise experiences.

Get in touch with us today

Had a similar accident or injury? No commitments required. No Win No Fee.