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Passenger and crew emergencies

Illness outbreak Americas Glacier Bay · 7 May 2023

Virus Outbreaks (Norovirus) on ms Nieuw Amsterdam on May 2023

Date
Location
Alaskan and British Columbian waters; ports including Kodiak Island, Anchorage, Valdez, Glacier Bay, Sitka, Ketchikan, Prince Rupert, Victoria, Vancouver
Incident type
Illness outbreak
Published

2,797

people on board · no deaths reported

Key facts

Vessel
ms Nieuw Amsterdam
Operator
Holland America Line
Type
Ocean cruise ship
Capacity
~2,527 passengers + 826 crew
Flag/Registry
The Netherlands
Route
14-day "Great Alaskan Explorer Cruise" roundtrip from Vancouver
Ports of call
Kodiak Island, Anchorage/Denali National Park, Valdez, Glacier Bay, Sitka/Baranof Island, Ketchikan/Revillagi…
Departure
7 May 2023
Return
21 May 2023
On board
1,971 passengers and 826 crew
Deaths
None reported

What happened

In May 2023, the ms Nieuw Amsterdam experienced a significant norovirus outbreak during a 14-day "Great Alaskan Explorer Cruise" roundtrip from Vancouver (7–21 May 2023). The U.S. Centers for Disease Control and Prevention (CDC) reported that 246 passengers (12.4% of 1,971 onboard) and 38 crew members (4.6% of 826 onboard) contracted the virus, with vomiting and diarrhea as the predominant symptoms.

All affected passengers and crew were immediately quarantined to their staterooms. The outbreak was contained through isolation protocols and did not result in fatalities or serious complications requiring evacuation.

Details of the outbreak

The norovirus spread among passengers and crew during the vessel's voyage through Alaskan and British Columbian waters. Symptomatic individuals were confined to their cabins to prevent further transmission. The outbreak was detected and reported to the CDC, which documented the infection rates and clinical presentation across the affected population.

Passengers and crew

Passengers

  • 1,971 onboard; 246 infected (12.4%).

Crew

  • 826 onboard; 38 infected (4.6%).

Casualties

Fatalities

  • None reported.

Injuries

  • None reported. All affected individuals experienced gastrointestinal symptoms (vomiting and diarrhea) consistent with norovirus infection.

Rescued

  • No evacuation required. All infected passengers and crew remained onboard and were quarantined in their staterooms.

Emergency response

Holland America Line implemented isolation protocols, confining all symptomatic passengers and crew to their cabins to prevent further transmission. The outbreak was reported to the U.S. Centers for Disease Control and Prevention, which investigated and documented the incident as part of its maritime disease surveillance program.

Current status

The outbreak was contained through quarantine measures. The vessel completed its scheduled itinerary and returned to Vancouver on 21 May 2023. The CDC's investigation and reporting of the incident contributed to ongoing maritime health and safety protocols for cruise operators.

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About this feed

Carter Capner Law tracks cruise ship and ferry incidents worldwide to spotlight passenger safety issues. We act for passengers and crew injured at sea or in port.