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Travel injury · Queensland

A few questions. Then a number.

Not a brochure and not a form. Answer what you can about the trip and your injury, see an indicative range, and stop whenever you like.

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Rather talk it through? Call 1300 529 529 — no obligation to go ahead.Nothing is sent to an insurer or an occupierIndicative only. Not legal advice.

Step 1 of 8
Travel Context & Timing
Travel Injury Claim Estimate

Travel Injury Claim Evaluator

Travel operators, cruise lines, ferry services, and activity providers must take reasonable care to keep passengers safe. This tool estimates compensation for travel-related injuries and shows a breakdown for Pain & Suffering, Loss of Earnings, Medical, Care, and Trip Disruption costs.

⏰ Time Limits for Travel Injury Claims

Give your notice of claim within the applicable pre-court deadline – generally 9 months after the injury or 1 month after first instructing a lawyer once the responsible party is identified. Court proceedings generally need to begin within 3 years. Some tickets or waivers require earlier notice or a shorter sue-by period, check your booking conditions.

💡 How the Calculator Works

  • Assesses pain and suffering compensation based on injury severity
  • Calculates loss of earnings using your income and employment status
  • Includes medical expenses, gratuitous care costs, and trip disruption
  • Applies contributory negligence adjustments where relevant (intoxication triggers 25% default)

🚢 Travel Operator & Service Provider Liability

Cruise lines, ferry operators, tour companies, and activity providers owe passengers a duty of care. Evidence such as safety briefings, incident reports, maintenance logs, and guide directions is critical. Shore excursions or tours run by independent operators may be liable separately; evidence of cruise line or tour company involvement (promotions, tickets, staff escort) helps establish liability.

⚠️ Disclaimer & Limitations

This assessment is indicative only and not legal advice. Actual outcomes depend on liability, medical evidence, ticket terms, foreign jurisdiction issues, and applicable law. This tool provides a Queensland-centred indicative estimate. Using this tool does not create a solicitor-client relationship with Carter Capner Law.

For personalised advice or urgent matters, contact us for a no-obligation claim review.

No win, no fee* Confidential Strict deadlines apply - international travel claims can be 2 years (Montreal Convention) or shorter
Question 1 of 8

Travel Context & Timing

We have dedicated tools for road crashes and air travel injuries. Please use our Motor Vehicle Accident Calculator or Aviation Injury Calculator for those claim types. Select a valid non-road, non-air travel mode above to continue.
Used to apply the general-damages amounts gazetted for the financial year in which the injury occurred.
Urgent: Your claim may be statute-barred. A notice of claim should generally be given within 9 months, and court proceedings generally need to be started within 3 years. Contact us immediately to discuss your options.
Some tickets contain contractual deadlines shorter than statutory limits (6-12 months)
Urgent: Your ticket/waiver may contain a shorter contractual notice period (typically 6-12 months) or sue-by clause. These can override standard limitation periods. Contact us immediately to review your terms.
This helps us understand jurisdiction issues
Question 2 of 8

Activity & Mechanism

Question 3 of 8

Evidence & Records

Guest services/medical centre/provider log
Evidence that this hazard was known to the operator
Question 4 of 8

Safety Systems & Compliance

E.g., PFD, helmet, harness, safety gear
Not using required safety equipment may be raised as contributory negligence. However, the adequacy of instruction and equipment provision will be examined.
Not following crew/guide directions may be raised as contributory negligence. However, the adequacy of the briefing and clarity of directions will be examined.
Important: QLD law presumes contributory negligence when intoxicated
Indicative starting point: 25%. Queensland law can prescribe a minimum reduction in certain intoxication cases; the applicable percentage depends on the circumstances and whether the statutory presumption is rebutted. You can adjust this in Step 7.
Evidence heuristic only
Duty on operator to adjust briefings
Question 5 of 8

Injuries & Treatment

Copy only - does not affect calculation
Question 6 of 8

Capacity & Earnings

Used to project future earning loss to retirement age (default 67).
"Permanent" means ongoing past return-to-work; pick "Temporary" if you expect full recovery within a couple of years.
Your first day back, even on fewer hours or lighter duties. A rough date is fine.
$
Question 7 of 8

Costs, Care & Contrib

$
$
Recoverability of gratuitous care differs by State; this is an indicative value only
Extra accommodation, re-booking/transport, lost prepaids
$
Estimated reduction where you contributed to the injury - for example ignoring a posted warning or barrier, attempting an activity beyond your stated ability, not using safety equipment provided by the operator, or intoxication. This is an indicative scenario you select, not a legal finding. Leave at 0 if not applicable (0-100%).
0%
Question 8 of 8

Your Contact Details

Your Travel Injury Claim Assessment

Comprehensive compensation estimate based on your specific circumstances

Your Results
Estimated Compensation Range
$0 - $0
  • Pain & Suffering $0
  • Loss of Earnings $0
  • Medical Costs $0
  • Care & Assistance $0
  • Other Costs (Trip disruption) $0
Learn more about travel & cruise injury claims

Frequently Asked Questions

How long do I have to make a travel injury claim?

It depends on which regime applies. The Montreal Convention sets a hard two-year limit for international flights. Australia is not a party to the Athens Convention, but cruise tickets can adopt its two-year limit, so the ticket terms matter. Injury claims under the Australian Consumer Law generally have 3 years from when you knew, or ought to have known, of the injury and its cause. Queensland schemes run shorter clocks: a WorkCover application is due within 6 months, and a CTP notice within 9 months, or 1 month after you first consult a lawyer. A travel injury can start more than one clock on the same day, and the shortest one decides how much time you actually have. Call us early so we can identify every limit that applies.

What compensation can I claim for a travel injury?

You may be entitled to claim medical expenses past and future, loss of income and earning capacity, pain and suffering, rehabilitation costs, home and vehicle modifications, and care needs. The exact amount depends on the severity of your injuries, the regime that governs liability, any treaty damages cap, and the impact on your life. We map every applicable regime so the right damages framework is on your file from day one.

What if my injury happened overseas?

You may have a choice of forum. Australian Consumer Law claims can often be run from Queensland against the Australian seller of the travel product, even when the injury happened in another country. Host-country direct claims can also be available. We assess both forums, the available defendants, the limitation clocks and the practical recovery prospects before recommending a path.

How long does a travel injury claim typically take?

Straightforward files where liability is admitted may resolve in twelve to eighteen months. Cross-border files, treaty claims with cap disputes, or matters that involve carriers and tour operators in more than one country can take longer. We give you a realistic timeline at the first conference and update it as the file develops.

Ready to Take the Next Step?

Our travel injury lawyers are ready to help you through your claim.

Call 1300 529 529

No win, no fee: if your claim doesn't succeed, you pay no professional fees for our work. Outlays and some of the other side's costs may still be payable, and other conditions apply. Our no win, no fee terms and costs disclosure pages set out the full terms.