What happened?
The type of claim, when it happened, and the injuries. This tells us which questions to ask next.
Road accident Car, motorcycle, truck, bicycle or pedestrian
Work injury Injured at work or from your job
Medical negligence Misdiagnosis, surgical or treatment error
Public liability Slip, trip, fall, dog attack or premises
Travel injury Cruise, flight, hotel or overseas
Superannuation / TPD Insurance payout or total & permanent disability
Recreational accident Gym, sport, adventure activity or hired equipment
Professional negligence A solicitor, accountant, adviser or other professional
Defective product Injured by a product that failed or was unsafe
Class action A group claim, announced or not yet announced
Something else Not sure, or a different type of claim
When did it happen? *
State or territory * Please select…
New South Wales
Victoria
Queensland
South Australia
Western Australia
Tasmania
Northern Territory
Australian Capital Territory
Describe your injuries *
Where is the injury? (optional)
Back, neck or spine
Arm(s)
Leg(s)
Ankle or foot
Shoulder(s)
Wrist or hand
Hip or pelvis
Head or brain
Psychological
Other
How bad is the injury? (optional)
Please select…
Minor
Moderate
Significant
Severe
Catastrophic
About your matter
A few specifics help our lawyers assess your situation faster.
Your role in the accident *
Please select…
Driver
Passenger
Pedestrian
Cyclist
Motorcyclist
Was a police report made? (optional)
Please select… Yes No
Unsure
Was the other vehicle identified, for example do you have its registration? (optional) Please select… Yes No Unsure
Were you employed at the time? *
Please select…
Yes, an employee
Contractor / subcontractor
Labour hire / agency
Self-employed
Have you reported it to your employer? (optional)
Please select… Yes No
Unsure
Have you lodged a WorkCover claim? (optional)
Please select… Yes No
Unsure
Who was your employer at the time? (optional)
Where at work did it happen? (optional)
Were you working before the accident? (optional)
Please select…
Working
Not working, but I had some income
Not working, but looking for work
Not working, but intending to return
Not working, and not returning
Was the claim accepted? (optional)
Please select…
Yes
No
Not yet - still waiting
What went wrong? *
Please select…
Something went wrong in surgery
A problem with the anaesthetic
The wrong medication or dose
A missed or delayed diagnosis
An injury during birth
Care in an emergency department
Neglect in aged care
An infection that should have been prevented
Poor care after an operation
Not being warned of a risk
Something else
Where did the treatment take place? (optional)
Please select…
A public hospital
A private hospital
A GP
An emergency department
An obstetrics unit
An aged care facility
A pharmacy
A pathology or radiology service
An independent medical examiner
Somewhere else
When did you first realise something may have gone wrong? (optional)
Where did it happen? *
Please select…
Council footpath or nature strip
Park or public reserve
Shopping centre
Supermarket aisle
Car park
Station, stop or transport hub
Driveway or common property
Somewhere else public
What happened? (optional)
Please select…
Slipped
Tripped
Fell from a height
Struck by something
Something else
Who was responsible for the place? (optional)
Please select…
Local council or public authority
A shopping centre
A shop or retailer
A landlord or body corporate
A private owner
Someone else
I am not sure
Where did it happen? *
Please select…
Cruise ship or its tender
Ferry, tour boat or charter
Hired watercraft (jet-ski, kayak)
Shore excursion organised by the ship
Tour or activity provider
Port or terminal
A road crash while travelling
Air travel
Did you have travel insurance? (optional)
Please select… Yes No
Unsure
Your superannuation fund (optional)
Are you currently able to work? *
Please select…
No, unable to work
Reduced capacity only
Yes
Have you already made a TPD or income-protection claim? (optional)
Please select…
Yes
No
Unsure
If you have photos, reports or documents, no need to upload now — you can share them when we call.