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Supermarket injury · Queensland

A few questions. Then a number.

Not a brochure and not a form. Answer what you can about the store and your injury, see an indicative range, and stop whenever you like.

Call 1300 529 529
  • Takes about four minutes
  • No obligation
  • Nothing to send back

Rather talk it through? Call 1300 529 529 — no obligation to go ahead.Nothing is sent to an insurer or an occupierIndicative only. Not legal advice.

Step 1 of 8
Store & Controller
Supermarket Injury Claim Estimate

Supermarket Injury Claim Evaluator

Supermarkets must keep floors and aisles reasonably safe. This tool gives you a quick estimate for a slip, trip, fall or stock-related incident in a supermarket, with a headline range and breakdown for Pain & Suffering, Loss of Earnings, Medical and Care.

⏰ Time Limits for Supermarket Injury Claims

Public liability claims in Queensland follow a formal pre-court claims process. You should generally give a written notice of claim within 9 months of the incident or first appearance of symptoms, or within 1 month after first instructing a lawyer once the responsible party has been identified, whichever occurs first. Court proceedings generally need to be started within 3 years, although the date the period begins and any available extension depend on the circumstances. If you’re outside these windows you may still proceed with a reasonable excuse, but act quickly.

💡 How the Calculator Works

  • Assesses pain and suffering compensation based on injury severity
  • Calculates loss of earnings using your income and employment status
  • Includes medical expenses and gratuitous care costs
  • Applies contributory negligence adjustments where relevant (intoxication triggers 25% default)

🛒 Supermarket & Shopping Centre Claims

Claims in supermarkets involve careful analysis of cleaning schedules, sweep intervals, incident report documentation and CCTV evidence. When incidents occur in shopping centre common areas (entrances, mall walkways), responsibility may sit with centre management rather than the supermarket tenant. Evidence that the hazard existed long enough for the occupier to discover and remedy it strengthens liability prospects.

⚠️ Disclaimer & Limitations

This assessment is indicative only and not legal advice. Actual outcomes depend on liability, medical evidence, statutory frameworks and individual circumstances. Using this tool does not create a solicitor-client relationship with Carter Capner Law.

For personalised advice or urgent matters, contact us for a no-obligation claim review.

No win, no fee* Confidential Strict deadlines apply - a notice of claim is typically required within 9 months
Question 1 of 8

Store & Controller

Responsibility may sit with centre management rather than the supermarket tenant. Common-area sweep logs, cleaning rosters and CCTV evidence are critical.
Used to apply the general-damages amounts gazetted for the financial year in which the injury occurred.
Urgent: Your claim may be statute-barred. A notice of claim should generally be given within 9 months, and court proceedings generally need to be started within 3 years. Contact us immediately to discuss your options.
Question 2 of 8

Incident & Hazard

Question 3 of 8

Evidence, Sweeps & Duration

How often does the store typically conduct safety sweeps/inspections?
These measurements are optional but can strengthen your claim
Question 4 of 8

Conditions & Contributory Factors

Important: QLD law presumes contributory negligence when intoxicated
Indicative starting point: 25%. Queensland law can prescribe a minimum reduction in certain intoxication cases; the applicable percentage depends on the circumstances and whether the statutory presumption is rebutted. You can adjust this in Step 7.
Question 5 of 8

Injuries

Question 6 of 8

Capacity & Earnings

Used to project future earning loss to retirement age (default 67).
"Permanent" means ongoing past return-to-work; pick "Temporary" if you expect full recovery within a couple of years.
Your first day back, even on fewer hours or lighter duties. A rough date is fine.
$
Question 7 of 8

Costs & Care

$
$
Recoverability of gratuitous care differs by State; this is an indicative value only
Estimated reduction where you contributed to the injury - for example entering a cordoned or signed-off area, being distracted and not looking where you were going, wearing unsuitable footwear for known conditions, or ignoring a wet-floor warning. This is an indicative scenario you select, not a legal finding. Leave at 0 if not applicable (0-100%).
0%
Question 8 of 8

Your Contact Details

Your Supermarket Injury Claim Assessment

Comprehensive compensation estimate based on your specific circumstances

Your Results
Estimated Compensation Range
$0 - $0
  • Pain & Suffering $0
  • Loss of Earnings $0
  • Medical Costs $0
  • Care & Assistance $0
Learn more about public liability claims

Frequently Asked Questions

What counts as a public liability claim in Queensland?

A public liability claim is a personal injury claim brought against the person or entity that controlled the land, premises or activity where you were hurt. It is governed by the Civil Liability Act and channelled through the pre-court process in the Personal Injuries Proceedings Act. It is the catch-all for injuries that are not workers compensation, not motor vehicle, not aviation and not medical negligence.

How long do I have to bring a public liability claim?

The standard limitation period is three years from the date of injury under the Limitation of Actions Act. The PIPA Form 1 notice should go to the prospective respondent within nine months of the incident, or one month after you instruct a lawyer and the respondent is identified, whichever is earlier. Claims against a council run on the same deadlines, though a council is not liable for failing to repair a road unless it actually knew of the particular risk (Civil Liability Act 2003 (Qld) s 37). Speak to us as soon as possible so the notice clock is preserved.

Do I pay anything up front?

No. Carter Capner Law runs public liability claims on a no win, no fee* basis. Professional fees are only payable on a successful outcome and are capped at 50 per cent of the settlement after refunds and outlays under the Legal Profession Act 2007 (Qld) s.347. If the claim fails, you owe us nothing for our time.

I do not see my exact incident on the list. Can you still help?

Yes. The sixteen fields above cover the most common venues but the Civil Liability Act applies to any occupier of land or premises in Queensland. If your incident does not fit a category, call us on 1300 529 529. We will tell you on the first call whether the ordinary duty is engaged and what the defendant pool looks like.

Ready to Take the Next Step?

Our supermarket injury lawyers are ready to help you through your claim.

Call 1300 529 529

No win, no fee: if your claim doesn't succeed, you pay no professional fees for our work. Outlays and some of the other side's costs may still be payable, and other conditions apply. Our no win, no fee terms and costs disclosure pages set out the full terms.