Written by Peter Carter

Updated on December 1, 2023

Being involved in a car accident is never a pleasant experience. Even minor accidents can shake you up and make it difficult to relax. A car accident can happen to anyone, at any time. To protect your legal and financial interests in the event of a car accident in Queensland, you should take the following steps right away. If you are ever in Queensland and are involved in a car accident, here are eight steps to take:

Check for injuries

After a car accident, the first thing you should do is pull over and check for injuries. If anyone is injured, dial 000 immediately. Check for injuries in yourself and others. If there is significant property damage or someone is injured, call 000.

Move your car to a secure spot.

If your car is still operable, move it to a safe location, such as a nearby parking lot or the side of the road away from oncoming traffic. This will reduce traffic congestion.

Exchange information with the other driver.

Exchange necessary information with the other driver/s, such as names, phone numbers, addresses, registration information, licence numbers, and insurance company information. Get the names and contact information of any witnesses. Take care in signing tow truck authorisations.

Take photos and notes.

Take photos of the accident scene, damage to your car and other vehicles, and registration numbers with your phone. Photograph the damage to both vehicles as well as the surrounding area. Make notes about what happened as well as any additional relevant details.

Notify your insurance company.

Inform your insurance company as soon as possible following the accident. They will walk you through the claim process and explain your coverage. Contact your insurer, but don’t admit fault.

Seek medical attention.

Even if you feel fine following the accident, you should seek medical attention within a day or two. Some injuries may not be obvious right away, and it is better to be safe than sorry.

Follow up with your insurance company.

Decide on a repairer with a good reputation. You do not have to agree to use the insurer’s repairer.

Seek legal advice if necessary.

If you were hurt in the accident or are having problems with your insurance company, consult an experienced lawyer. They can assist you in understanding your rights give advice about compensation. Gather as much information about the accident and the vehicles as is possible before the consultation. Bring any available hospital paperwork as well as your ID & Medicare details with you.

To summarise, being in a car accident can be a stressful and overwhelming experience. However, by following these eight steps, you can protect yourself legally and financially while also ensuring that you receive the compensation you deserve.